There is no option for a formal review of the decision, however, if you feel an error in fact, law or administration has been made, you can raise a complaint with us using this process. This could be where you feel the relevant law has not been applied correctly, or there has been a mistake in the facts of your case.
You must specifically tell us under which settlement (deduction) an error has occurred, and where this can be seen in the adjudicator’s comments, as well as confirming why you believe this to be an error.
We are not able to discuss or consider any claim(s) or claimed amount(s) that were not originally raised with the adjudicator at the time of the outcome being completed.
If your complaint relates to service or experience you received from a member of our mydeposits team (after you have followed and completed that department's escalation process) then you can find details of the complaint process in the link below.
More information on our complaints process can be found here: https://www.mydeposits.co.uk/complaints